Town Management
Best Practices
Evaluation and Implementation Services

Keith H. Chapman, Consultant
A passion for improving the way towns and cities operate
Served the Connecticut Towns of Newington, Windsor, Manchester, Hartford, and New London, and East Hartford on a full-time basis over a span of 40 years. Have also served as a consultant for towns and cities for 20 years.
Extensive Experience
Town Manager
Assistant Town Manager
Highway Superintendent / Assistant Highway Superintendent / Fleet Manager / Solid Waste Manager
Economic Development Director
Served as AFSCME Local President
Attended Central Connecticut State University and Charter Oak College
High-Level Appointments
Appointed by Governor Rowland to serve as management arbitrator with the State of Connecticut’s Labor Board of Mediation/Arbitration
Expert Areas
Public Works operations
Training & mentoring employees
Interim assignments as Manager/Director
Town management problem solving
Operational audits
Consulting
Municipal consulting for towns throughout CT
Budget Development and Administration
Have overseen administration of budgets of over 100 million dollars
Developing Leadership Skills
Training leaders, managers and rank and file employees to be the best they can be
“Keith Chapman’s leadership reduced taxpayers’ costs AND increased productivity.”
Albert Ilg
Retired Windsor Town Manager