Town Management
Best Practices
Evaluation and Implementation Services

Keith H. Chapman, Consultant

A passion for improving the way towns and cities operate

 Served the Connecticut Towns of Newington, Windsor, Manchester, Hartford, and New London, and East Hartford on a full-time basis over a span of 40 years. Have also served as a consultant for towns and cities for 20 years.

Extensive Experience

Town Manager

Assistant Town Manager

Highway Superintendent / Assistant Highway Superintendent / Fleet Manager / Solid Waste Manager

Economic Development Director

Served as AFSCME Local President

Attended Central Connecticut State University and Charter Oak College

High-Level Appointments

Appointed by Governor Rowland to serve as management arbitrator with the State of Connecticut’s Labor Board of Mediation/Arbitration

Expert Areas

Public Works operations

Training & mentoring employees

Interim assignments as Manager/Director

Town management problem solving

Operational audits

Consulting

Municipal consulting for towns throughout CT

Budget Development and Administration

Have overseen administration of budgets of over 100 million dollars

Developing Leadership Skills

Training leaders, managers and rank and file employees to be the best they can be


“Keith Chapman’s leadership reduced taxpayers’ costs AND increased productivity.”

Albert Ilg

Retired Windsor Town Manager